Before you start

• ✓Photo ID — a driver licence (both sides) or passport (photo page)
• ✓Access to your email and your mobile
• ✓Your address — or the ICP number from a recent power bill
• ✓Optional: your latest power bill as a PDF (it helps us switch you faster)

What happens next

1. 1Verify your email with a six-digit code
2. 2Find your property on the electricity registry
3. 3Answer a few questions and sign the terms and bond agreement
4. 4Upload your photo ID, then review and submit

After you submit, we run the credit check you approve and manage the switch from your current retailer — you don't need to contact them.

About your plan

You pay the wholesale spot price for your electricity plus a small, transparent per-unit margin. There's nothing to choose at signup: your plan is assigned automatically from your network's pricing category, and you can ask us to change it once you're on board.

Heads-up: Low User plans are being phased out across the industry and end on 1 April 2027. No fixed term, no exit fees — you can leave whenever you like.